Client Satisfaction
Credit: Approval for net 30 billing subject to OK of credit application. Good D & B rating, 3 trade references, bank. Without credit: 50% advance deposit; balance with delivery. Cash, Guaranteed Check.
Returns: All orders custom-made will not be accepted for return unless merchandise is defective. We maintain the highest quality with our garments. If, however, there is an error or flaw, request for return must be made in writing / email. No merchandise accepted without written authorization. Returns must be made within 7 days of receipt of merchandise. Garments must be new: Not worn, laundered and altered.
Alterations: Unless miss sizing is our error, there will be a charge.
Purchase Orders: Each order must have a purchase order with your company name, bill & ship to address, telephone & FAX, anticipated due date, and purchase order number. We cannot be held responsible for any details not in writing. Once an order is cut, it cannot be canceled.
Delivery: Delivery is based on your need, complexity of your order, and our production schedule. 2-4 weeks is the norm. It may take more or less time, depending on the above factors.